Homage to DJ the Pirate

Five days before my best mate (Derek “The Pirate” Josephs) died I was in a slump, both physically and mentally. So DJ, as he was fondly called, was true to form and rode his bike 20km from hishome in South Yarra and dragged me out of my house for a further 20km bike ride, followed […]

Why and How to Document Business Processes – 5 Easy Ways

Being the CEO of a fast-growing virtual assistant business, the last thing I want to do is sit in front of my computer, typing out processes for staff.  I’d rather be out talking to clients and helping people. The drudgery of documenting processes is something that does not interest me. However, VA Platinum would not […]

7 Mistakes Business Owners Make When Working with Virtual Assistants

First, congratulations for dabbling into the world of offshoring! Whether or not you came to VA Platinum to get your virtual assistant for financial planning, a virtual assistant for mortgage

5 Reasons Why Your Real Estate Business Needs a Virtual Assistant

If you are a Real Estate agent, TIME is your most valuable asset. Most of the key performance tasks in your business are dependent on time and your competitive edge should be that you are one step ahead of the competition. Real estate agents, with a customer interfacing role, are just one part of an […]

5 Reasons Why We Love Hiring Virtual Staff with No Experience

I’ve published an article about VA Platinum’s Golden Standards for Recruitment. I did so, to ensure that my recruitment and operations team are on the same plane when it comes to finding the best staff for clients. Since then, I’ve been pleased with the quality of prospective staff who make it to client interviews. It […]

The 4 Life Lessons I Learned From My Filipino Virtual Assistant

The benefits of getting virtual assistants are life-changing. Not only for your business, but you also get a fresh and different life perspective by getting to know and understanding your offshore staff. Although you are thousands of kilometres away, expect the best from your virtual assistants and you’ll appreciate the best staff you’ve ever had. […]

Apps You Should Have When Working with Virtual Assistants

As a business owner, I always find myself on-the-go. Thanks to technology, communication is way easier regardless of their location. Several apps can be accessed through a lot of platforms, mobile or desktop, and sometimes with both! Convenience at its finest. With billions of available apps out there, how will you know which ones to […]

5 Expert Tricks to Kick-start Your Digital Marketing

First, a gentle pat on the back for you who found interest in Digital Marketing as an effective way to market your business! Now that you’ve chosen to put yourself out on the world wide web, the next thing to do is to discover how to optimise your digital experience with a few handy tricks. […]

How to Grow Your Advice Practice with Offshore Virtual Assistants

Many advisers start off by structuring their businesses by trial and error, to see what might work. But what if I tell you there’s a way to skip the experiments and proceed with a structure that’s proven to work? Good stuff, right! In this article, I provide you with the ideal business structure specifically tailored […]

9 Incredible Ways to Reward Your Staff

Do you remember the last time someone praised you for doing a good job? Remember how motivating and energising that was? If I close my eyes right now and recall every compliment I received, I know my heart would feel like a fully charged battery. Imagine how wonderful it is to pass enthusiasm to your […]

5 Best Practices to Follow When You Work From Home

Do you work from home? If yes, then like me, you have to do a lot of things to keep your focus ON work. It’s hard to battle against common distractions, and we all know that work won’t miraculously finish itself. Being productive means I have to commit to a few non-negotiable rules.   1. […]

How Much Does It Cost to Start an Offshore Business?

Every few weeks, prospective clients tell me that they have contemplated starting their own Virtual Assistant company in the Philippines. Some have even travelled to the Philippines, Sri Lanka and Vietnam to see if they can make their plans a reality. So, to help you all budding entrepreneurs that want to start your own business […]

3 Surprisingly Easy Ways to Hire Superstar Staff in the Philippines

I have to admit, I have been smiling from ear to ear as I was thinking about writing this article. I’ve recently visited my staff in the Philippines and got so much love there. The welcome literally got warmer as team size grew bigger (and the room got smaller!) as we hired 7 new staff […]

Top 4 Reasons Why Good Employees Quit And What They Expect

Almost half my staff that quit in the past 20 years probably did so because of me. It’s hard to admit. Ego gets in the way and I allow myself to believe the reasons they have given, instead of the deep and underlying reason, ME. Take a long look at yourself in the mirror.  Are […]

Why You Should Hire an Offshore Executive Assistant

As a busy executive or business owner, how much better would your life be if you hired someone who’s dedicated to looking after your diary, travel plans, emails, and reports? So much easier, I bet! And so, you must have thought about hiring a personal assistant or executive assistant. Good decision! As you’re on your […]

The Definitive Guide to Paying Filipino Virtual Assistants

Do you only want to hire Filipino staff because you’re a scrooge and you want work done for peanuts? Remember if you pay peanuts, you get monkeys. In this article, I’m exposing in raw detail what Filipino staff should get paid and what their standard of living is at different levels of income. Can they […]

6 Tips to Improve the Likelihood of First Touch Loan Approval

Whenever I talk to brokers about their ambitious targets for the year ahead, I find it’s all too easy to get lost in the metrics of leads and settlements as Key Performance Indicators. What happens in between these two milestones is more important than ever to achieving success in your broking business. Lending policies are […]

How much profit does a virtual assistant company make?

By the end of this article, you’ll know what it costs to hire a virtual assistant, what their non-cash benefits are, and as the heading says, how much profit the company makes when you hire a virtual assistant (VA) through them. My wife is a private person and I’m the opposite with my over-sharing.  Sometimes […]

5 Impactful Ways to Communicate with Your Virtual Staff

Communication is everything – especially for a virtual workplace. It is literally the lifeline and foundation of any business operation that uses an offshore staff. In an office-based setting, there’s a number of ways you can ensure attendance and interaction with your staff. Traditionally, you can just get everyone up for a quick huddle, have […]

Is Your Business Safe from Privacy & Data Breach? (Key Points to Remember)

As the cost of running a financial services business in Australia increase and ASIC places heavier compliance obligations on businesses, there are very few options to save money while improving customer service. The most obvious strategy businesses are taking advantage of is using offshore businesses like VA Platinum. So, are you using overseas administration services […]

5 Questions to Ask a Virtual Assistant During an Interview

What should you ask a prospect staff before hiring one? More financial planners, mortgage brokers and financial advisers are adapting to better business practices with the help of virtual assistants in the Philippines. Apart from the obvious cost-effective benefits, advisers are more productive when they hand over the administrative tasks to their staff. If you’re […]

5 Things to Expect When Working with Filipino Virtual Assistants

“What is it like working with staff who are thousands of kilometres away?” I get this question a lot. A lot of financial advisers, mortgage brokers, real estate agents, and business owners enlist the services of virtual assistants these days. Those who haven’t, are curious about what to expect. People worry that the cultural gap […]

7 Tips on How to Get the Best AUD – PHP Exchange Rate!

Going to the Philippines soon? I’m here to provide awesome tips on how to handle Australian dollar to Philippine peso exchange! In this article, I’m offering you my 7 most important “hacks” when it comes to getting the most out of the currency exchange. I’ve learned this all from recent experience during my last six […]

How to Get the Best AU to Cebu Flights

In the next few months, VA Platinum will celebrate not one, but three great milestones… On August 17, we’ll celebrate reaching 100 staff and enjoy our annual summer outing; 30th October is our 2nd-year Anniversary dinner; 14th December is our Christmas/End of the Year party! These are great opportunities to fly to Cebu and meet […]

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