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There’s a lot to love about working at VA Platinum. You get the social atmosphere and energy of a busy company, with lots of opportunities to gain experience and skills working with awesome Australian clients.

We work hard, we have a lot of fun, and we genuinely love doing what we do. Sound good so far? It only gets better!

Industry Leading Benefits

Main Perks

HMO DAY 1 (PLUS FREE 3 DEPENDENTS)

HMO DAY 1 (PLUS FREE 3 DEPENDENTS)

Competitive Salary

Competitive Salary

2-week Christmas Break

2-week Christmas Break

2-week Christmas Break

2-week Christmas Break

Dayshift

Dayshift

FIXED WEEKENDS OFF

FIXED WEEKENDS OFF

Dayshift

Dayshift

FIXED WEEKENDS OFF

FIXED WEEKENDS OFF

Our Hiring Process

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Resume Screening

We’d love to know more about you. A detailed resume will help us identify your qualifications and which industry you’ll be best suited for.

TIP: Create your best resume here.

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Pre-screening

One of our awesome recruiters will be in touch with you via Skype video call to conduct a 30-minute initial get-to-know and talk about your resume highlights.

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Pre-employment Assessments

After passing pre-screening, you will be endorsed to complete a series of aptitude exams targeting English proficiency, numerical reasoning, Microsoft suite programs, multi-tasking, attention to detail, email etiquette, and an all-about-you type of questions. This is done via Loom and must be recorded. This should roughly take you 2 hours to complete.

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Lead recruiter interview

This is a more thorough, detailed, behavioral and skills-specific interview with a senior recruiter who will guide you in outlining the role you’ll be best suited for. This can take up to 1 hour.

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Relationship Manager interview

This is a 30-minute culture-based interview with our amazing Relationship Managers who best know the client you’ll be endorsed to. They’ll help you start and shape your career with us alongside our key people in Operations.

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Client interview

The most exciting part! This is where you’ll meet your potential client through a 30-minute Zoom video interview. Joining you will be the Relationship Manager and senior recruiter who mainly assisted you in the recruitment process.

TIP: Dress to impress and come prepared!

Work Life at VA Platinum

Follow life at VA Platinum

Testimonials

  • "As the cliche goes, 'there's always a rainbow after the rain.' VAP is that colorful arc in the sky for me. Working here for 2 years with amazing people and a management that cares has been splendid! The secret as to why most of us chose and stayed with VAP is because we can sleep soundly at night. Especially weekends."

    Niña Marielle Castellano
  • "VA Platinum is a company that not only provides assistance to clients who need it but also puts their employees' welfare beore anything else. I am grateful to be part of a company employeses' mental health, especially during the pandemic"

    Chiara Lei Quilapio

We are hiring now

Looking for candidates on the following positions.

DAY SHIFT
NIGHT SHIFT

JOIN VA PLATINUM NOW

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    FAQs

    WHAT ARE YOUR BASIC QUALIFICATIONS?

    We prefer candidates with at least 2 years of work experience in US or Australian companies or with US or Australian clients. For those who haven’t graduated yet, we require a minimum of 2 years college experience.

    IS IT NECESSARY TO HAVE A COLLEGE DEGREE?

    A university degree is a plus but not a strict requirement. If you have a minimum 2 years of college experience plus 2 years of relevant work experience in US or Australian markets, you are eligible for consideration.

    DO YOU ACCEPT FRESH GRADUATES?

    All our clients require past work experience. So, if you’re a fresh graduate who happens to have prior and applicable experience in US or Australian companies, you can send us your application.

    DO YOU ACCEPT APPLICANTS WITH NO BPO EXPERIENCE?

    Yes, we do. As long as you have obtained a minimum of 2 years working experience, preferably in administrative type of roles. Nonetheless, we encourage you to forward your resume so our team can further review.

    DO YOU ACCEPT APPLICANTS WITH NO VA EXPERIENCE?

    Yes, we do.

    WHAT ARE YOUR OTHER REQUIREMENTS?

    Our non-negotiable requirements include:

    • Stable Internet Connection (at least 10 Mbps)
    • Laptop or Computer with Webcam
    • Prefers Cebu residents but our Job Ads will advise if the hiring is open to outside-Cebu candidates

    DO YOU HAVE ANY AGE LIMIT?

    We go by the specific requirements and preferences of the clients.

    You will be catered to as long as you meet the basic qualifications we are looking for on a designated post.

    IS THIS A BPO COMPANY?

    VA Platinum is an offshore service provider and operates differently than BPOs. As a Virtual Assistant, you’ll provide direct assistance to the client you’ll be appointed to.

    WHAT IS A VIRTUAL ASSISTANT?

    A virtual assistant is someone who provides remote (long distance) assistance and support to a business owner (client). You could either be an all-rounder VA, providing support across different areas of your client’s business, or a specialist VA providing your services on specialised tasks.

    You may either be your client’s sole VA or be part of a team of VAs under one client.

    WHAT TYPES OF CLIENTS OR BUSINESS DO YOU SUPPORT?

    Our clients are mainly in the following industries:

    • Financial Planning
    • Mortgage Broking
    • Accounting and Bookkeeping
    • Digital Marketing
    • eCommerce
    • IT and Start-Ups

    … and many more.

    DO YOU HAVE ANY PART TIME/HOME BASED JOBS AVAILABLE?

    We only offer full-time positions.

    Since the start of the pandemic, we have allowed a temporary work-from-home set-up. However, we are working on slowly returning back to the office and possibly setting up satellite offices in several locations to minimise travel time and COVID exposure. In any future decision we make with regards to this, we will continue to abide by Cebu City’s restrictions and mandate.

    DO YOU OFFER INTERNET OR ELECTRICITY SUBSIDY DURING THE WORK-FROM-HOME SET-UP?

    Part of the non-negotiable requirements when applying is having your own internet connection so a temporary work-from-home set-up can be possible. A subsidy for internet or electricity usage is not going to be covered by the company as we believe we offer a competitive package that’s higher than the usual market rate.

    Our office remains open to those having challenges with the internet or electricity.

    DO YOU OFFER HMO?

    Definitely. HMO is offered on day 1 to all successful hires and you can add up to 3 FREE dependents.

    IS THIS FOR A DAY SHIFT SCHEDULE?

    Majority of the businesses we support are in Australia which has a time zone that is not much different from the Philippines. Therefore, all VAs working for Australian clients will have a day shift.

    However, we also have Western/UK clients which means that some of our VAs may have an afternoon or night shift.

    WHEN ARE THE REST DAYS?

    Our business days are fixed from Monday to Friday, which means your weekends are guaranteed rest days.

    DO YOU HAVE HOLIDAY BREAKS?

    You will observe the same AU public holidays similar to that of your client’s. Since we follow our client’s holidays, you will have to work during PH holidays and will be paid a premium.

    CHRISTMAS BREAK

    We offer a 2-week paid holiday break from Christmas to New Year. Should you be asked by your client to work within this break period and you agree, you will be paid a premium.

    DO YOU HAVE VACATION AND SICK LEAVE? ARE THEY CONVERTIBLE TO CASH?

    Yes, we offer vacation leave and sick leave.

    We advocate work and life balance; therefore, our vacation leave are not convertible to cash. Staff are encouraged to take advantage of their vacation leave. Unused credits are carried over to the next year except for sick leave.

    DO YOU OFFER SIGN-ON BONUSES? ARE THEY TAXABLE?

    We offer sign-on bonuses every now and then depending on the roles we’re hiring. Yes, they are taxable.

    HOW MUCH IS THE SALARY?

    The salary package will depend on your background, work experiences, and qualifications aligning to the role we’re recruiting you for.

    WHERE IS YOUR OFFICE LOCATED?

    Our main office is in IT Park, Cebu.

    Exact address: 11F eBloc 5 Inez Villa St., Cebu IT Park, Cebu City, PH 6000