Scaling up a business doesn't mean sacrificing your quality of life
We help you connect with virtual staff who enhance your business operations and free you up to do what you do best, helping you live a better life.

information security: Confidentiality, Integrity and Availability.
ISO 27001:2013 CERTIFIED
INFORMATION SECURITY MANAGEMENT SYSTEMS
Why Hire Virtual Assistants?

Examples of roles our Virtual Assistants can fulfill
- Financial Planning Administration
- Mortgage Broking Administration
- Paraplanners
- Loan Processors
- Bookkeepers
- SMSF Accountants
- Executive Assistants
- General Administration
- Digital Marketing Specialists
- Social Media Managers
- Customer Service Representatives
Our Commitment
- Value for Money
- Data Security
- Bespoke Recruitment
- Dedicated VAs
- Ongoing Management & Support
Approximately 50% cost saving compared to Australian-based team members. One invoice each month that covers everything
• A competitive and comprehensive remuneration package for your VA
• A dedicated on-the-ground manager with local IT and HR support
• Professional and secure office location with dedicated desk allocations
• Access to on-site professional health and medical services

Approximately 50% cost saving compared to Australian-based team members. One invoice each month that covers everything
• A competitive and comprehensive remuneration package for your VA
• A dedicated on-the-ground manager with local IT and HR support
• Professional and secure office location with dedicated desk allocations
• Access to on-site professional health and medical services

VA Platinum holds an ISO 27001:2013 certification for Information Security Management Systems.
Some of the security measures deployed include:
• A password manager tool to keep your credentials secure
• A productivity and monitoring software to track activities
• Restricted access and full CCTV coverage on the ‘production floor’
• USB ports being disabled on all PCs

VA Platinum holds an ISO 27001:2013 certification for Information Security Management Systems.
Some of the security measures deployed include:
• A password manager tool to keep your credentials secure
• A productivity and monitoring software to track activities
• Restricted access and full CCTV coverage on the ‘production floor’
• USB ports being disabled on all PCs

No need to shift through resumes - our bespoke recruitment process means candidates go through a rigorous selection process with multiple interviews with our industry experts and are handpicked for your business. This robust process adapts to your specific business needs, to help find the perfect fit.
• Our bespoke recruitment team only forwards candidates for selection who have been handpicked for the role and vetted through interviews with our industry experts/Business Development Manager.
• This robust process adapts to your specific business needs – to help fund the perfect fit for your business.

No need to shift through resumes - our bespoke recruitment process means candidates go through a rigorous selection process with multiple interviews with our industry experts and are handpicked for your business. This robust process adapts to your specific business needs, to help find the perfect fit.
• Our bespoke recruitment team only forwards candidates for selection who have been handpicked for the role and vetted through interviews with our industry experts/Business Development Manager.
• This robust process adapts to your specific business needs – to help fund the perfect fit for your business.

Your chosen Virtual Assistant will work exclusively for you and will mirror your working hours.
They are all tertiary qualified with at least two years of corporate work experience.
They display a willingness to learn, grow and take on any task you set.
They have great English language skills – both verbal and written.

Your chosen Virtual Assistant will work exclusively for you and will mirror your working hours.
They are all tertiary qualified with at least two years of corporate work experience.
They display a willingness to learn, grow and take on any task you set.
They have great English language skills – both verbal and written.

Success Managers (SMs) are assigned to your virtual assistants and will co-manage them with you to support their well-being and day-to-day needs. They are your primary point of contact to provide feedback and coaching, especially in the early stages of your VA’s role or whenever you need them.
The Success Managers also regularly meet with your Business Development Manager (BDM) to ensure the service remains relevant and adapts to your business needs.

Success Managers (SMs) are assigned to your virtual assistants and will co-manage them with you to support their well-being and day-to-day needs. They are your primary point of contact to provide feedback and coaching, especially in the early stages of your VA’s role or whenever you need them.
The Success Managers also regularly meet with your Business Development Manager (BDM) to ensure the service remains relevant and adapts to your business needs.


All new VAs will go through a New Hire Orientation and have access to training materials through our vast support library and ongoing coaching with their dedicated Success Manager.

All new VAs will go through a New Hire Orientation and have access to training materials through our vast support library and ongoing coaching with their dedicated Success Manager.
We also offer the opportunity for some industry-specific training modules to assist your VAs to gain foundational and technical knowledge.
The Mortgage Broking training team offers a wide variety of technical and role-specific courses. You are able to customise your VA’s training plan using these modules.
For Financial Planning VAs, we offer an Administration Foundation Course and also host an academy to enable VAs to become paraplanners.

We also offer the opportunity for some industry-specific training modules to assist your VAs to gain foundational and technical knowledge.
The Mortgage Broking training team offers a wide variety of technical and role-specific courses. You are able to customise your VA’s training plan using these modules.
For Financial Planning VAs, we offer an Administration Foundation Course and also host an academy to enable VAs to become paraplanners.

How It Works
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
Consult
Book a FREE, no-obligation consultation with our industry experts.
Commit
Agree to commence our partnership and begin the recruitment process.
Choose
Choose between VA candidates who are carefully pre-selected by our recruitment team & experts.
Commence
Commence integrating your VA into your business with our co-management model!

Here are valuable remarks and evaluations from our respected panel of judges
The company's personalized recruitment process establishes a strong relationship between clients and VAs, and its focus on specific industry sectors indicates its understanding of clients' unique requirements. VA Platinum's development of customized training courses for VAs in various areas also sets it apart. Additionally, the company's dedication to its staff is evident through its Covid-19 efforts and the creation of a dedicated "Happiness Officer." VA Platinum's organizational management, including its expanded Success Management team and ISO27001 certification, shows its commitment to sustainable growth and data security. However, the essay could have provided more detail on the impact of these innovations on clients and VAs.
VA Platinum has demonstrated an efficient and creative approach, distinguishing itself from other providers by offering a customized recruitment process, and embedding individual VAs within their clients' businesses, which provides additional training and an ongoing co-management process to deliver exceptional results.
VA Platinum has created a niche in the virtual assistant contact center market that has been a commodity without any differentiation. They have introduced an industry-dependent customized solution that leads to better outcomes. Training and employee engagement is the best way to provide a great customer experience. Happy employees lead to satisfied clients. Impressive!
Your entry highlights the importance of customer-centricity in driving business product or service innovation. Your ability to listen to your customers, understand their pain points, and develop solutions that address their needs has clearly resulted in significant breakthroughs. Well done on this achievement!
VA Platinum seems like a very innovative and successful virtual assistant service provider. It's impressive to see the significant growth in staff and the bespoke recruitment process that allows clients to have a dedicated VA that is tailored to their specific needs. The specialized training courses in areas such as financial planning, mortgage broking, and digital marketing also show a commitment to providing high-quality services to clients. Overall, VA Platinum's innovative approach to virtual assistant services has resulted in recognition and success in the industry, as shown by the company's finalist nominations in the 2021 Contact Centre World awards.
Tell us what you need (and we'll do the rest)
I want to find a dedicated virtual assistant to help me with my business
-
Find out how a VA can be a wonderful
addition to your team -
Gain insights on what tasks to give
your VA that suit your business needs - Know what type of virtual assistants to choose
- Introduction to VA Platinum culture
- Learn more about our security measures
-
Discover what we're doing to keep
VAs fulfilled and happy - Everything else you need to know
Data Security
I want to be a Virtual Assistant and build my career with VA Platinum
Scaling up a business doesn't mean sacrificing your quality of life
We help you connect with virtual staff who enhance your business operations and free you up to do what you do best, helping you live a better life.

ISO 27001:2013 CERTIFIED
INFORMATION SECURITY
MANAGEMENT SYSTEMS
Why Hire Virtual Assistants?

Examples of roles our Virtual Assistants can fulfill
- Financial Planning Administration
- Mortgage Broking Administration
- Paraplanners
- Loan Processors
- Bookkeepers
- SMSF Accountants
- Executive Assistants
- General Administration
- Digital Marketing Specialists
- Social Media Managers
- Customer Service Representatives
Our Commitment
- Value for Money
- Data Security
- Bespoke Recruitment
- Dedicated VAs
- Ongoing Management & Support
Approximately 50% cost saving compared to Australian-based team members. One invoice each month that covers everything
• A competitive and comprehensive remuneration package for your VA
• A dedicated on-the-ground manager with local IT and HR support
• Professional and secure office location with dedicated desk allocations
• Access to on-site professional health and medical services

Approximately 50% cost saving compared to Australian-based team members. One invoice each month that covers everything
• A competitive and comprehensive remuneration package for your VA
• A dedicated on-the-ground manager with local IT and HR support
• Professional and secure office location with dedicated desk allocations
• Access to on-site professional health and medical services

VA Platinum holds an ISO 27001:2013 certification for Information Security Management Systems.
Some of the security measures deployed include:
• A password manager tool to keep your credentials secure
• A productivity and monitoring software to track activities
• Restricted access and full CCTV coverage on the ‘production floor’
• USB ports being disabled on all PCs

VA Platinum holds an ISO 27001:2013 certification for Information Security Management Systems.
Some of the security measures deployed include:
• A password manager tool to keep your credentials secure
• A productivity and monitoring software to track activities
• Restricted access and full CCTV coverage on the ‘production floor’
• USB ports being disabled on all PCs

Success Managers (SMs) are assigned to your virtual assistants and will co-manage them with you to support their well-being and day-to-day needs. They are your primary point of contact to provide feedback and coaching, especially in the early stages of your VA’s role or whenever you need them.
The Success Managers also regularly meet with your Business Development Manager (BDM) to ensure the service remains relevant and adapts to your business needs.

Success Managers (SMs) are assigned to your virtual assistants and will co-manage them with you to support their well-being and day-to-day needs. They are your primary point of contact to provide feedback and coaching, especially in the early stages of your VA’s role or whenever you need them.
The Success Managers also regularly meet with your Business Development Manager (BDM) to ensure the service remains relevant and adapts to your business needs.


All new VAs will go through a New Hire Orientation and have access to training materials through our vast support library and ongoing coaching with their dedicated Success Manager.

All new VAs will go through a New Hire Orientation and have access to training materials through our vast support library and ongoing coaching with their dedicated Success Manager.
We also offer the opportunity for some industry-specific training modules to assist your VAs to gain foundational and technical knowledge.
The Mortgage Broking training team offers a wide variety of technical and role-specific courses. You are able to customise your VA’s training plan using these modules.
For Financial Planning VAs, we offer an Administration Foundation Course and also host an academy to enable VAs to become paraplanners.

We also offer the opportunity for some industry-specific training modules to assist your VAs to gain foundational and technical knowledge.
The Mortgage Broking training team offers a wide variety of technical and role-specific courses. You are able to customise your VA’s training plan using these modules.
For Financial Planning VAs, we offer an Administration Foundation Course and also host an academy to enable VAs to become paraplanners.

How It Works
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
- 4 Easy Steps
Consult
Book a FREE, no-obligation consultation with our industry experts.
Commit
Agree to commence our partnership and begin the recruitment process.
Choose
Choose between VA candidates who are carefully pre-selected by our recruitment team & experts.
Commence
Commence integrating your VA into your business with our co-management model!

Here are valuable remarks and evaluations from our respected panel of judges
The writeup highlights several impressive achievements, such as the significant growth in their team, the innovative training courses for their VAs, their retention of staff during a challenging time, and their stringent data security measures. The fact that they were named a finalist for multiple awards is also noteworthy.
The company's personalized recruitment process establishes a strong relationship between clients and VAs, and its focus on specific industry sectors indicates its understanding of clients' unique requirements. VA Platinum's development of customized training courses for VAs in various areas also sets it apart. Additionally, the company's dedication to its staff is evident through its Covid-19 efforts and the creation of a dedicated "Happiness Officer." VA Platinum's organizational management, including its expanded Success Management team and ISO27001 certification, shows its commitment to sustainable growth and data security.
VA Platinum has demonstrated an efficient and creative approach, distinguishing itself from other providers by offering a customized recruitment process, and embedding individual VAs within their clients' businesses, which provides additional training and an ongoing co-management process to deliver exceptional results.
VA Platinum has created a niche in the virtual assistant contact center market that has been a commodity without any differentiation. They have introduced an industry-dependent customized solution that leads to better outcomes. Training and employee engagement is the best way to provide a great customer experience. Happy employees lead to satisfied clients. Impressive!
Your entry highlights the importance of customer-centricity in driving business product or service innovation. Your ability to listen to your customers, understand their pain points, and develop solutions that address their needs has clearly resulted in significant breakthroughs. Well done on this achievement!
VA Platinum seems like a very innovative and successful virtual assistant service provider. It's impressive to see the significant growth in staff and the bespoke recruitment process that allows clients to have a dedicated VA that is tailored to their specific needs. The specialized training courses in areas such as financial planning, mortgage broking, and digital marketing also show a commitment to providing high-quality services to clients. Overall, VA Platinum's innovative approach to virtual assistant services has resulted in recognition and success in the industry, as shown by the company's finalist nominations in the 2021 Contact Centre World awards.
Tell us what you need
(and we'll do the rest)
-
Find out how a VA can be a wonderful
addition to your team -
Gain insights on what tasks to give
your VA that suit your business needs - Know what type of virtual assistants to choose
- Introduction to VA Platinum culture
- Learn more about our security measures
-
Discover what we're doing to keep
VAs fulfilled and happy - Everything else you need to know
Data Security
I want to be a Virtual Assistant and build my career with VA Platinum
The writeup highlights several impressive achievements, such as the significant growth in their team, the innovative training courses for their VAs, their retention of staff during a challenging time, and their stringent data security measures. The fact that they were named a finalist for multiple awards is also noteworthy. However, it would be helpful to have more specific data or examples to support the claims made in the writeup.