Nominee and finalist for the Contact Centre World Awards in 3 different categories


The 2021 Top Ranking Performers Awards attracted 2,000 entries from 80 nations. Now in their 16th year, these awards are regarded by many as the most prestigious awards in the industry and a few even refer to them as being like the Olympics for the industry as it’s not just company competing against company, but nation against nation.

“I can’t tell you how amazing it is to have my staff member’s help every day. It is truly making a big difference in my ability to get my work done and grow the business. Thank you so much!”

Karen Hall, Director at 101 Things

“We are thrilled to be part of the VA Platinum team. There’s no wonder you guys are growing at the rate that you are. Keep up the good work.”

Mark Crowe, Senior Advisor & Director at Panorama Financial Services

Discover why we are the Outsourcing Experts


How we Help

✓ Unlock explosive growth with talented virtual staff who work exclusively for you.

✓ Save costs with our proven offshore business model.

✓ Free up your time for the things that matter most.

This is your reality with your team of virtual assistants in the Philippines.

Our Services







Our Specialists


Brian Jones


Susi Collas

Financial Planning

Natasha Daniels

Financial Planning

Luke Mellar

Mortgage Broking

Mark Wilson

Mortgage Broking

Ciara Brown - Broker Relationship Manager

Ciara Brown

Mortgage Broking

Carolina Castillo

Carolina Castillo

Financial Planning

Lucian Russ

Financial Planning

Meet Our Superstars

Meet your future virtual team in the Philippines. See how their motivation and energy can help you and your business soar.


Our Culture

Creating an extraordinary culture is our bread and butter. We’ve learned it’s what helps us attract perfect-fit staff, keep them loyal, and empower them to be extraordinary. Learn how we do it.

Happy Clients
Superstar Staff
Systems & Documents
  • "Offshoring had sounded like a good idea for some time, but where to start? I'd put off any real consideration for years before I became a client of VA Platinum. At the time, I felt I was taking a leap of faith in Brian, through previous business dealings he'd earned some trust, so I was willing to 'give it a go'. Since that day I have never looked back...."

    Ryan Gillespie
    Ryan Gillespie Senior Adviser & Director at Rocket Financial
  • "I've been working with Brian and VA Platinum as a client of his Philippines offshore staff... the virtual assistant he has provided me has been a wonderful addition to my team and I am consistently blown away by their professionalism and work ethic."

    Lincoln Haugh
    Lincoln Haugh Founder & CEO at H2T Financial Services
  • "...You quickly get a sense of a positive environment and a hard-working team at VA Platinum. Brian has built great rapport with the staff. I have been very happy with the output to date."

    Harley West
    Harley West CEO at Spotter Financial (owned by Rate Detective)
  • "As the cliche goes, 'there's always a rainbow after the rain.' VAP is that colorful arc in the sky for me. Working here for 2 years with amazing people and a management that cares has been splendid! The secret as to why most of us chose and stayed with VAP is because we can sleep soundly at night. Especially weekends."

    Niña Marielle Castellano
  • "VA Platinum is a company that not only provides assistance to clients who need it but also puts their employees' welfare beore anything else. I am grateful to be part of a company employeses' mental health, especially during the pandemic"

    Chiara Lei Quilapio

Let’s Chat

Contact Us

📍 11F eBloc 5 Inez, I. Villa St, Cebu City, 6000 Cebu

📲 AU +61 3 9880 2043