SALES, TELEMARKETING AND CALL CENTRE SERVICES

How we Help

CUSTOMER SERVICE

Manage incoming and outgoing calls

CLIENT CARE

Respond to client enquiries, answer questions, and resolve any issues that may arise

GENERAL ADMIN

Schedule appointments, meetings and events

DATA ENTRY

Maintain and update database

SOCIAL MEDIA MANAGEMENT

Maintain social media accounts and create content

DOCUMENT MANAGEMENT

Manage documents and records in accordance with organizational goals

APPOINTMENT SETTING

Run cold calls and set up appoitments

ORDER PROCESSING

Process orders for e-commerce stores

Our Specialists

Susi Collas

Business Development Coach

Susi’s purpose is to bring you high calibre virtual staff that provide cost and time efficiencies in your business and allow you to focus on the things that really matter.

Natasha Daniels

Business Relationship Manager

Tash is excited to bring a practical and consultative solution to business owners to help them wrangle back control of what’s most important to them, by introducing the wonderful world of virtual assistants.

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Happy Clients
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Superstar Staff
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Systems & Documents
  • "Offshoring had sounded like a good idea for some time, but where to start? I'd put off any real consideration for years before I became a client of VA Platinum. At the time, I felt I was taking a leap of faith in Brian, through previous business dealings he'd earned some trust, so I was willing to 'give it a go'. Since that day I have never looked back...."

    Ryan Gillespie
    Ryan Gillespie Senior Adviser & Director at Rocket Financial
  • "I've been working with Brian and VA Platinum as a client of his Philippines offshore staff... the virtual assistant he has provided me has been a wonderful addition to my team and I am consistently blown away by their professionalism and work ethic."

    Lincoln Haugh
    Lincoln Haugh Founder & CEO at H2T Financial Services
  • "...You quickly get a sense of a positive environment and a hard-working team at VA Platinum. Brian has built great rapport with the staff. I have been very happy with the output to date."

    Harley West
    Harley West CEO at Spotter Financial (owned by Rate Detective)
  • "As the cliche goes, 'there's always a rainbow after the rain.' VAP is that colorful arc in the sky for me. Working here for 2 years with amazing people and a management that cares has been splendid! The secret as to why most of us chose and stayed with VAP is because we can sleep soundly at night. Especially weekends."

    Niña Marielle Castellano
  • "VA Platinum is a company that not only provides assistance to clients who need it but also puts their employees' welfare beore anything else. I am grateful to be part of a company employeses' mental health, especially during the pandemic"

    Chiara Lei Quilapio

Let’s Chat

Contact Us

📍 11F eBloc 5 Inez, I. Villa St, Cebu City, 6000 Cebu

📲 AU +61 3 9880 2043

📧 service@vaplatinum.com.au