100% AWESOME Virtual Assistants 

OUR WHY

VA Platinum was created to give time back to business owners.

We provide fantastic offshore staff who work exclusively for a client, as well as systems and procedures to help businesses run efficiently and effectively as possible.

Meet our SUPERSTARS!

Check out a few sit-down chats with them while they talk about their passions, goals and motivation!

Meet Krizia, our Financial Planning Team Lead from MAFD!
Meet Lee, Master Loan Chef at Wheatley Finance!
Meet Yel, a Planning & Client Services Officer for Rocket Financial.
Meet Benson, Insurance Broking Admin from Lifelong Financial. 

Experience the difference.

We’re a trusted Australian owned virtual assistant service provider located in the Philippines.

Our Expert Solutions

We specialise in supporting our clients’ business growth by providing professional offshore staff to undertake tasks such as reception, customer service, administration, data entry, document maintenance and reporting, within a wide range of industries.

EXPERT SOLUTIONS

We offer expert back-office solutions for Financial Planning, Mortgage Broking and Real Estate industry.

DATA & PRIVACY COMPLIANT

We work in a sterile environment, ensuring compliance to Data & Privacy Policies.

200+ DOCUMENTED PROCESSES

We have over 200+ systems and templates you can utilise to organise your business processes.

TRAINING CONCIERGE

We have onsite performance coaches/concierge to assist you in training your staff.

EXPERIENCED STAFF

Our superstar full-time dedicated staff have minimum work experience of 2 years.

UPGRADED TECH

We use up to date technology to support your staff and track their productivity.

Your Growth Partner

We are your “All In One” partner, dedicated to bringing you genuine and cost-effective expert back office solutions, equipped with systems and documents, data & privacy protection and excellence!

Happy Clients! 

Superstar Staff

Systems & Documents

100% HIGH FUN,
100% HIGH ENERGY!

Hand over all back office work such as filling in forms, answering phones, customer service, reception, mail and email correspondence, client retention tasks, and other jobs you would prefer not to do!

Our Services

Our Superstar Staff will make your daily business operation run smoothly by taking the administrative and specialised task off your hands.

FINANCIAL PLANNING SUPPORT

From general administration tasks to specialised services in financial planning like SMSF and paraplanning – our amazing virtual assistant financial planning staff have got your back! 

MORTGAGE BROKING SUPPORT

We’re here through every stage of the process – from data collection to post-settlement. Help build more dreams with our superstar virtual assistant mortgage broking staff!

DIGITAL & CONTENT MARKETING

Looking for some help with your marketing campaigns? We have an in-house specialist to take care of the tasks you want to be done now!

REAL ESTATE SUPPORT

Get expert back-office support from our superstar Virtual Assistants trained by Real Estate specialist Justin Mellar!

SPECIALISED ROLES

Our 200+ systems and processes assist staff to handle any special task or role.

What our clients say…

More business owners and advisers experience the revolutionary difference of having trusted Virtual Assistants in their business practice. Check out how we make it work…

“Each to their own but I love the VA Platinum operations team support, the recruitment process is very bespoke and the quality of candidates they find is excellent.  I’ve found Brian’s business… creates a great culture amongst the VAs. The enthusiasm and willingness to learn and develop skills (and provide for their families as the main breadwinner) eclipse what I’ve seen with Australian staff.”

Spotter Financial
Ryan Gillespie

Senior Adviser & Director at Rocket Financial

“…I cannot speak highly enough of the amazing team I have in Cebu; sourced, recommended, and employed through the VA Team. I’ve visited for personal training on a couple of occasions, and each of my Cebu team is now a core member of our business team, communicating with clients and other staff throughout every single day on all matters of our service delivery.”

“I can’t tell you how amazing it is to have my staff member – Indy’s help every day. It is truly making a big difference in my ability to get my work done and grow the business. Thank you so much!”

Harley West

CEO at Spotter Financial (owned by Rate Detective)

“…You quickly get a sense of a positive environment and a hard-working team at VA Platinum. Brian has built great rapport with the staff. I have been very happy with the output to date.”

Leadership Team

We are here to provide you and your staff the best support to help you grow your business.

Brian Jones

CEO. Trail Runner. Nature Enthusiast.

Glora Paquibot

Finance Manager. Nature Lover. Barista.

Ed Arguelles

COO. The Diplomat. Wizard Apprentice.

Bianca Piano

Recruitment Lead. Fashion guru. Unicorn.

Barry Lee

Operations Manager. Tech-enthusiast. Aspiring Batman.

Andi Adonis

Digital Marketing Manager. Moonchild. Office Muse.

Tina Osorio

Client Services Officer. Pastry Chef. Wanderer.

Grethelle Aumentado

HR Specialist. Cheerleader. Traveller.

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