About VA Platinum
Partnering with Australian and financial services businesses to build highly skilled offshore teams.
Premium Offshoring Company
VA Platinum isn’t just another outsourcing company. We’re a strategic people solutions partner that understands exactly what Australian businesses and financial service professionals need to build an effective team, long-term. Things like carefully screened candidates, industry-specific training, robust systems, and ongoing performance management.
Our Story: From Burnout to Breakthrough
In 2017, seasoned Australian financial services professional, Brian Jones, was facing an overwhelming workload. Despite building a successful consulting practice in Melbourne, he felt overwhelmed by paperwork, compliance requirements, and admin tasks.
Determined to reclaim his work-life balance, Brian explored outsourcing as a solution. Like many others, he initially tried the DIY approach, hiring virtual assistants directly from the Philippines without proper support.
Things didn’t go as planned. Recruiting difficulties, inconsistent training, and a lack of structured management only added to his workload.
But instead of giving up, Brian used his experiences to create a strong vision for a comprehensive offshoring solution that would actually work, both for his business and for others.
Within a year, VA Platinum was launched, with offices in Melbourne and Cebu.
Since our launch in 2017, VA Platinum has successfully onboarded and trained 700+ team members, and supported 300+ Australian businesses to achieve their goals through highly skilled, dedicated offshore teams.
Our Mission: Empowering Australian Business Owners
VA Platinum: 5 Pillars for Success
VA Platinum’s difference comes from our 5 Pillars for Success, guiding principles for building and managing successful remote teams.
Strategic Recruitment
Comprehensive Training
Robust Systems and Processes
Ongoing Performance Management
Data Security and Compliance
Executive Leadership Team
Our Industry Specialists
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Financial Planning
Matt Ritchie
Matt has over 20 years experience supporting SME's in the Wealth Management industry. Committed to adding value and enabling Business Growth Matt's breadth of Industry experience can help you unlock your business's full potential.
Connect with Matt to understand how we can help reduce costs, increase efficiency and improve service to your clients.
All Industries
Pedro Alves
Pedro brings over 15 years of experience, having lived in several countries and worked extensively in the coworking industry. He has successfully supported businesses of all sizes, from small local enterprises to large global corporations. A strong advocate for the value of time and cost efficiency, Pedro believes these are crucial to business growth. He is dedicated to helping your business thrive.
Mortgage Broking
Mark Wilson
Mark is a highly motivated sales professional, having demonstrated success in both Retail Banking as well as Mortgage Broking.
He is value-driven and believes that success comes from having a customer-centric approach plus strong adherence to processes.
Financial Planning
Shirley Mcivor
With 30+ years of experience in financial planning, practice management, business development, and compliance, Shirley excels at stakeholder engagement and optimising operations. Connect with Shirley to reduce costs, save time, and boost your business’s efficiency.
Mortgage Broking
May Watson
May Watson, with nearly 15 years in the Mortgage Broking industry, is dedicated to providing happiness and satisfaction to her clients. She prioritizes finding the perfect fit for each client’s unique requirements and business culture. If you need assistance in the mortgage broking industry, connect with May Watson for the right approach to business growth.
All Industries
Bel Langub
With a strong background in real estate and client success, Bel now leads VA Platinum’s Sales Support Team, working closely with the Business Development Managers to drive momentum across sales initiatives. Her focus spans lead nurturing, streamlining internal processes, and supporting strategic outreach to ensure the team stays client-focused and results-driven. Known for her calm professionalism, clarity, and commitment to continuous improvement, Bel brings care, efficiency, and structure to every project she supports.
All Industries
April Villanueva
With 9+ years in education, sales, and business development, April understands both the challenges and opportunities business owners face. She now helps Australian businesses scale by connecting them with skilled virtual assistants who go beyond cost savings to drive growth.
Connect with April to see how outsourcing can free your time, reduce costs, and accelerate success.
Why Choose VA Platinum?
Deep Industry Knowledge
Tailored Solutions
Premium Talent
End-to-End Partnership
Unlock the Benefits of a Premium Offshore Team
Why Offshore to the Philippines?
It really comes down to cultural compatibility, skills, and communication excellence.
When you offshore with VA Platinum, you can:
Reduce Costs
Achieve 50-70% savings on labour and operational expenses without compromising quality.Access Exceptional Talent
Tap into a diverse pool of professionals with relevant skills for Australian financial services. University-educated, English-fluent, and culturally aligned.Enhance Your Productivity
Delegate to your offshore team so that your Australian staff can focus on high-value client relationships and core business activities.
There’s no better place for Australian businesses to build an offshore team than the Philippines. And there’s no one better to do it with than VA Platinum.
Employee Engagement Programs
Our success is driven by our people, both yours and ours. We invest heavily in comprehensive employee engagement programs designed to foster professional growth, job satisfaction, and a positive work environment.
Continuous Learning
Training and development opportunities that enhance skills and career progression for your teams.Wellness Programs
Promoting work-life balance and overall wellbeing through various health and wellness activities.Recognition and Rewards
Acknowledging and celebrating outstanding performance and contributions.
By prioritising employee engagement, we help your offshore team remain motivated, committed, and aligned with your goals. And when your team thrives, so does your business.
Exploring Global Talent Solutions? Start Here.
Let us know about the roles or tasks you’d like to offshore in your business. Within a day or two, we’ll get back to you with insights and solutions tailored to your business.
